Before you go.
How far in advance should I book?
Please reserve at least 24 hours ahead. We also welcome same-day requests, subject to availability. Contact us directly if your trip is coming up soon.
Do you offer service at night and on holidays?
Service is available 24/7 by reservation, including weekends and holidays. Please arrange your trip in advance and confirm availability.
Which airport do you serve?
We serve Philadelphia International Airport (PHL). Flight tracking, terminal meet-and-greet and curbside pickup are available; confirm your pickup arrangement when booking. For FBO requests, contact us with your exact arrival location.
What vehicles can I request?
Luxury SUVs and limousines are available through our fleet and partners. The assigned vehicle, passenger capacity, luggage space and amenities must be confirmed for your trip. The website photographs are illustrative.
Can I request a child seat or an accessible vehicle?
Yes, child seats and accessible vehicles can be requested. Tell us your specific needs in advance so we can confirm a suitable arrangement before your journey.
Can I add stops or book a return journey?
You can request one-way, round-trip and hourly service, including additional stops. Share the full itinerary when arranging your ride.
Do your chauffeurs speak English and Spanish?
Our chauffeur service is available in English and Spanish. Mention your language preference when arranging your trip.
What are the luggage and cancellation conditions?
Luggage arrangements depend on the assigned vehicle. Contact Kenkaservice to confirm luggage requirements, cancellation conditions, waiting time and any applicable charges before accepting a booking.
How can I arrange a ride?
Use the booking page for the available reservation options, or call (484) 719-0513 and contact us on WhatsApp. A request is not a confirmed reservation until the trip details have been confirmed.
How do I arrange my PHL pickup?
Share your flight number, travel date, destination, passenger count and luggage needs. Confirm terminal meet-and-greet or curbside pickup and the exact meeting point when arranging the journey. Please request child seats or an accessible vehicle in advance.
Please reserve at least 24 hours ahead. Same-day requests are subject to availability.
Talk to our team